Privacy Policy
Last updated: December 8, 2025
Introduction
LocalRoots ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform connecting local organic farmers with customers.
Information We Collect
Personal Information You Provide
- Account registration information (name, email address, password)
- Profile information (for farmers: farm name, description, location, website)
- Contact information (phone number, physical address)
- Payment information (processed securely through third-party payment processors)
Farmer-Specific Information
- Farm location and geolocation coordinates
- Product listings (images, descriptions, prices)
- Business details and certifications
- Communication with customers through our platform
Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on platform)
- Location data (with your permission, for distance-based product filtering)
How We Use Your Information
- To provide and maintain our marketplace services
- To process transactions and send order notifications
- To connect farmers with customers in their local area
- To improve our platform and develop new features
- To communicate with you about your account and our services
- To ensure platform security and prevent fraud
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With farmers when you place an order (name, contact information, delivery address)
- With service providers who help us operate our platform (AWS for image storage, payment processors)
- When required by law or to protect our legal rights
- With your explicit consent for other purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of passwords, secure database storage, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
- Authentication: Google OAuth, Facebook OAuth (governed by their respective privacy policies)
- Image Storage: AWS S3 (subject to Amazon Web Services privacy policy)
- Maps: OpenStreetMap (subject to OpenStreetMap privacy policy)
Your Rights
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing of your information
- Export your data in a portable format
Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@localroots.com
Address: LocalRoots, 123 Farm Road, Agricultural District